Welcome to LocalVanta. These Terms & Conditions govern your use of our website and services. By accessing our website, submitting an inquiry, purchasing a service, or working with LocalVanta, you agree to these Terms & Conditions.
Please read them carefully before using our website or services.
LocalVanta provides digital marketing and Local SEO services designed to help businesses improve their local online visibility.
Our services may include:
The exact scope of work for each client may vary depending on the selected service, package, proposal, agreement, or project requirements.
By using the LocalVanta website or purchasing our services, you confirm that:
If you do not agree with these Terms, you should not use our website or services.
The services provided by LocalVanta will be based on the package, proposal, quotation, written agreement, or service description agreed upon with the client.
Any service, task, revision, or deliverable that falls outside the agreed scope may require additional fees.
LocalVanta reserves the right to determine whether a request is included within the original scope of work.
Clients are responsible for providing accurate and timely information required to perform the agreed services.
This may include:
Delays in providing information, approvals, credentials, or access may affect project timelines and results.
Some LocalVanta services may require access to third-party platforms such as:
Clients authorize LocalVanta to access and manage these platforms only to the extent necessary to perform the agreed services.
Clients remain responsible for ownership and control of their accounts unless otherwise agreed.
Local SEO performance can be affected by many factors outside LocalVanta's control, including:
For this reason, LocalVanta does not guarantee specific rankings, traffic levels, lead volumes, sales, revenue, or Google Maps positions.
Any performance estimates, projections, or examples are provided for informational purposes and should not be considered guarantees.
Where LocalVanta provides Google Business Profile optimization or management, the client confirms that all business information provided is accurate and legitimate.
LocalVanta cannot guarantee:
Google controls its own platforms, policies, algorithms, verification processes, and enforcement decisions.
LocalVanta may assist businesses with review generation strategies, review monitoring, reputation management, and responding to customer feedback.
We do not guarantee that:
LocalVanta does not support fake, misleading, purchased, manipulated, or fraudulent reviews.
Clients must comply with the terms and policies of all review platforms used.
Search engines and third-party platforms may change their algorithms, policies, features, ranking systems, or technical requirements at any time.
LocalVanta is not responsible for losses or ranking changes caused by decisions or updates made by Google, search engines, directories, review websites, social platforms, or other third-party services.
Where appropriate, LocalVanta may adjust strategies in response to such changes.
Fees for LocalVanta services will be based on the pricing, package, quotation, invoice, proposal, subscription, or agreement presented to the client.
Unless otherwise agreed:
LocalVanta may pause or suspend services if payments become overdue.
Refund eligibility is determined according to LocalVanta's applicable Refund Policy and the nature of the service purchased.
Because SEO and digital marketing services involve professional time, research, strategy, technical work, and third-party resources, fees for work already completed may not be refundable.
Any approved refund will be handled according to the terms applicable to the relevant service or agreement.
Any timelines provided by LocalVanta are reasonable estimates unless specifically stated otherwise in writing.
Timelines may be affected by:
LocalVanta will make reasonable efforts to complete agreed work within expected timelines but does not guarantee timelines that depend on third-party platforms or factors outside our control.
Where LocalVanta creates or modifies content, listings, business descriptions, website content, or other marketing materials, clients are responsible for reviewing and approving information before publication where approval is requested.
The client is responsible for ensuring that claims about their business, services, pricing, credentials, qualifications, warranties, or products are accurate.
Unless otherwise stated, all content on the LocalVanta website, including:
is owned by or licensed to LocalVanta and may not be copied, reproduced, distributed, or used commercially without authorization.
Clients retain ownership of materials they provide to LocalVanta, including business logos, photographs, videos, written content, trademarks, and other intellectual property.
By providing these materials, the client confirms that they have the necessary rights and permissions to use them.
The client authorizes LocalVanta to use such materials only as reasonably required to perform the agreed services.
Unless confidentiality restrictions or separate agreements apply, LocalVanta may reference completed work, publicly available results, or business names for portfolio or case-study purposes.
Sensitive account information, private business data, credentials, or confidential materials will not be intentionally published without appropriate permission.
LocalVanta will take reasonable measures to protect confidential business information shared by clients.
Clients must also keep confidential any non-public strategies, pricing arrangements, systems, reports, proprietary materials, or internal information provided by LocalVanta.
This obligation does not apply to information that is publicly available or must be disclosed by law.
You may not use the LocalVanta website or services to:
LocalVanta may refuse or terminate services where prohibited or unethical activity is identified.
LocalVanta may use or recommend third-party platforms, software, hosting providers, directories, SEO tools, analytics services, or other technologies.
LocalVanta does not control these third parties and is not responsible for:
Use of third-party services may also be subject to the provider's own terms and privacy policies.
We aim to keep the LocalVanta website available and functional. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
To the maximum extent permitted by applicable law, LocalVanta will not be liable for indirect, incidental, consequential, special, or business-related losses resulting from the use of our website or services.
This may include loss of:
LocalVanta is not responsible for decisions made by search engines, review platforms, directories, advertising platforms, or other third-party services.
LocalVanta provides marketing and optimization services but does not control how users, customers, search engines, or third-party platforms respond.
Therefore, we cannot guarantee:
Clients remain responsible for their business operations, customer service, pricing, sales processes, and overall commercial performance.
LocalVanta may suspend or terminate services where:
Any outstanding fees for work already performed will remain payable where applicable.
Clients may request cancellation according to the conditions of their specific service package, agreement, or subscription.
Cancellation does not automatically create a right to a refund for services already performed, resources already allocated, or work already completed.
To the extent permitted by law, clients agree to indemnify and hold LocalVanta harmless from claims, losses, damages, or expenses resulting from:
LocalVanta may modify, improve, discontinue, or replace certain website features, service processes, or service offerings when reasonably necessary.
Where changes materially affect an active paid service, appropriate communication may be provided where applicable.
LocalVanta may update these Terms & Conditions periodically.
Any revised version will become effective when published on this page unless otherwise stated.
Continued use of the website or services after changes are published constitutes acceptance of the updated Terms.
These Terms & Conditions will be interpreted according to the laws applicable to the relevant agreement, transaction, or jurisdiction.
Any disputes should first be addressed through reasonable efforts to reach an amicable resolution before formal legal proceedings are pursued, where appropriate.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.
These Terms & Conditions, together with any applicable proposal, service agreement, invoice, Privacy Policy, Refund Policy, Disclaimer, and other referenced policies, constitute the agreement governing the use of LocalVanta's website and services.
Where a signed or separately agreed service contract contains terms that conflict with these general website Terms, the terms of that specific agreement will apply to the relevant service.